Terms of Service

1. Acceptance of Terms

Welcome to Pure Essence Naturals. These Terms of Service ("Terms") govern your use of our website located at cash-discovery.com (the "Website") and any related services provided by Pure Essence Naturals ("we," "us," or "our").

By accessing or using our Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Website.

2. Description of Service

Pure Essence Naturals operates a natural cosmetics and handmade soap boutique based in Montreal, Canada. Our services include:

• Online retail of natural cosmetics and handmade soaps
• Educational content about natural skincare and ingredients
• Custom formulation services
• Skin consultation services
• Educational workshops and classes
• Newsletter and blog content

3. Eligibility and Account Registration

3.1 Age Requirements

You must be at least 18 years old to use our services. If you are under 18, you may only use our services with the involvement and consent of a parent or guardian.

3.2 Account Creation

To access certain features of our Website, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion.

4. Products and Services

4.1 Product Information

We strive to provide accurate descriptions, images, and pricing for all products. However:

• Colors and appearances may vary due to monitor settings
• Product availability is subject to change
• We reserve the right to correct errors in pricing or descriptions
• Handmade products may have natural variations

4.2 Pricing and Payment

• All prices are in Canadian dollars unless otherwise specified
• Prices are subject to change without notice
• Payment is required at the time of order placement
• We accept major credit cards and other payment methods as indicated
• Additional taxes and shipping charges may apply

4.3 Order Processing

• Order confirmation does not guarantee product availability
• We reserve the right to cancel orders for any reason
• Processing times vary by product and season
• Custom orders may require additional processing time

5. Shipping and Delivery

5.1 Shipping Policy

• We ship to addresses within Canada
• Shipping costs are calculated at checkout
• Delivery times are estimates and not guaranteed
• Risk of loss transfers to you upon delivery

5.2 International Shipping

International shipping may be available for select products. Additional customs duties, taxes, and fees may apply and are the responsibility of the recipient.

5.3 Damaged or Lost Shipments

If your order arrives damaged or is lost during shipping, please contact us within 48 hours of the expected delivery date. We will work with you to resolve the issue.

6. Returns and Refunds

6.1 Return Policy

We want you to be completely satisfied with your purchase. Our return policy includes:

• 30-day return window from date of delivery
• Products must be unused and in original packaging
• Custom or personalized items cannot be returned
• Return shipping costs are the responsibility of the customer

6.2 Refund Process

• Refunds will be processed to the original payment method
• Processing time is typically 5-10 business days
• Shipping costs are non-refundable
• Partial refunds may apply for damaged or incomplete returns

6.3 Exchanges

We offer exchanges for defective products or incorrect orders. Please contact us within 7 days of receipt to arrange an exchange.

7. Intellectual Property Rights

7.1 Our Content

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, video clips, digital downloads, data compilations, and software, is our property or the property of our content suppliers and is protected by Canadian and international copyright laws.

7.2 Trademarks

Pure Essence Naturals and our logo are trademarks of our company. Other trademarks, names, and logos on this Website are the property of their respective owners.

7.3 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. This license does not include:

• Any resale or commercial use of the Website or its contents
• Collection and use of product listings or descriptions
• Any derivative use of the Website or its contents
• Any downloading or copying of account information

8. User Conduct and Prohibited Uses

8.1 Acceptable Use

You agree to use our Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website:

• In any way that violates applicable laws or regulations
• To transmit or procure sending of any advertising or promotional material
• To impersonate or attempt to impersonate the company or other users
• To engage in any conduct that restricts or inhibits anyone's use of the Website

8.2 Prohibited Activities

The following activities are specifically prohibited:

• Hacking, reverse engineering, or circumventing security measures
• Introducing viruses, trojans, or other malicious code
• Scraping, data mining, or harvesting of content
• Creating false accounts or providing misleading information
• Interfering with the proper working of the Website

9. User-Generated Content

9.1 Content Submission

Our Website may allow you to submit reviews, comments, and other content. By submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and display such content.

9.2 Content Standards

All user-generated content must:

• Be accurate and not misleading
• Comply with applicable laws and regulations
• Not infringe on intellectual property rights
• Not contain offensive, defamatory, or inappropriate material
• Not promote competing products or services

9.3 Content Moderation

We reserve the right to review, edit, or remove any user-generated content that violates these Terms or is otherwise objectionable.

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Website, you consent to the practices described in our Privacy Policy.

11. Disclaimers and Limitations of Liability

11.1 Website Disclaimer

The information on this Website is provided on an "as is" basis. We make no warranties, expressed or implied, and hereby disclaim all other warranties including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

11.2 Product Disclaimer

• Our products are cosmetic items and are not intended to diagnose, treat, cure, or prevent any disease
• Individual results may vary
• Always perform a patch test before using new products
• Discontinue use if irritation occurs
• Consult a healthcare professional for skin conditions

11.3 Limitation of Liability

To the fullest extent permitted by law, Pure Essence Naturals shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Website or our products.

12. Indemnification

You agree to defend, indemnify, and hold harmless Pure Essence Naturals and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the Website.

13. Third-Party Links and Services

Our Website may contain links to third-party websites or services. These links are provided for convenience only. We do not endorse or assume responsibility for the content, policies, or practices of third-party websites or services.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

Material changes will be communicated through:

• Email notification to registered users
• Prominent notice on the Website
• Updated "Last Updated" date on this page

15. Termination

15.1 Termination by You

You may terminate your account at any time by contacting us or following the account closure process on the Website.

15.2 Termination by Us

We may terminate or suspend your access to the Website immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

15.3 Effect of Termination

Upon termination, your right to use the Website will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

16. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Quebec, Canada, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Montreal, Quebec.

17. Dispute Resolution

17.1 Informal Resolution

Before pursuing formal dispute resolution, we encourage you to contact us directly to seek a resolution.

17.2 Binding Arbitration

Any dispute arising out of or relating to these Terms or the Website that cannot be resolved informally may be subject to binding arbitration in accordance with the rules of the Quebec Arbitration Association.

17.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

18. Severability

If any provision of these Terms is deemed invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Website, constitute the entire agreement between you and Pure Essence Naturals concerning the Website and supersede all prior agreements and understandings.

20. Contact Information

If you have any questions about these Terms of Service, please contact us: