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Cookie Policy

Last Updated: December 15, 2024

1. Introduction

This Cookie Policy explains how Pure Essence Naturals ("we," "us," or "our") uses cookies and similar technologies when you visit our website cash-discovery.com (the "Website"). This policy explains what these technologies are, why we use them, and your rights to control our use of them.

This Cookie Policy should be read together with our Privacy Policy and Terms of Service.

2. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2.1 Types of Cookies

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a predetermined period
  • First-Party Cookies: Cookies set by our website
  • Third-Party Cookies: Cookies set by external services we use

3. How We Use Cookies

We use cookies for several reasons, detailed below. Unfortunately, in most cases, there are no industry standard options to disable cookies without completely disabling the functionality and features they add to our site.

3.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include:

  • Session Management: Maintaining your login state and shopping cart contents
  • Security: Protecting against cross-site request forgery and other security threats
  • Load Balancing: Distributing website traffic across our servers
  • Cookie Preferences: Remembering your cookie consent choices

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website:

  • Google Analytics: Tracking website usage, popular pages, and user behavior patterns
  • Page Load Times: Monitoring website performance and identifying areas for improvement
  • Error Tracking: Identifying and fixing technical issues
  • Traffic Sources: Understanding how visitors find our website

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization:

  • Language Preferences: Remembering your preferred language settings
  • Display Preferences: Storing your choices for website layout and appearance
  • Form Data: Remembering information you've entered in forms
  • Accessibility Settings: Maintaining your accessibility preferences

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure campaign effectiveness:

  • Social Media Integration: Enabling sharing and social media functionality
  • Retargeting: Showing relevant ads on other websites you visit
  • Campaign Tracking: Measuring the effectiveness of our marketing campaigns
  • Personalized Content: Customizing content based on your interests

4. Specific Cookies We Use

4.1 First-Party Cookies

Cookie Name Purpose Duration Type
pen_session Maintains user session and login state Session Essential
pen_cart Stores shopping cart contents 7 days Essential
pen_preferences Stores user preferences and settings 1 year Functional
pen_cookie_consent Records your cookie consent preferences 1 year Essential
pen_csrf Security token for form submissions Session Essential

4.2 Third-Party Cookies

Service Purpose Duration Type
Google Analytics Website traffic analysis and user behavior tracking 2 years Analytics
Facebook Pixel Social media integration and advertising 90 days Marketing
Mailchimp Newsletter subscription tracking 1 year Marketing
Hotjar User experience analysis and heat mapping 365 days Analytics

5. Cookie Consent and Management

5.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your cookie preferences
  • Learn more about our cookie practices

5.2 Managing Your Cookie Preferences

You can change your cookie preferences at any time by:

  • Using the cookie preference center on our website
  • Adjusting your browser settings
  • Using third-party privacy tools
  • Contacting us directly

5.3 Withdrawal of Consent

You can withdraw your consent for non-essential cookies at any time. However, please note that:

  • Some website features may not work properly
  • Your user experience may be affected
  • You may see less relevant content and advertisements
  • Essential cookies cannot be disabled

6. Browser Settings and Controls

6.1 Browser Cookie Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View and delete existing cookies
  • Block all or specific cookies
  • Set notifications when cookies are being set
  • Browse in private/incognito mode

6.2 Popular Browser Instructions

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Site permissions > Cookies and site data

6.3 Mobile Browsers

For mobile browsers, cookie settings are typically found in:

  • Settings or Preferences menu
  • Privacy or Security section
  • Site settings or content settings

7. Third-Party Services and Their Cookies

7.1 Google Services

We use various Google services that may set cookies:

  • Google Analytics: For website analytics and reporting
  • Google Ads: For advertising and remarketing
  • Google Fonts: For website typography
  • Google Maps: For location services (if applicable)

Learn more about Google's privacy practices: Google Privacy Policy

7.2 Social Media Platforms

Social media integration may result in cookies from:

  • Facebook: For social sharing and advertising
  • Instagram: For content embedding and sharing
  • Twitter: For social sharing functionality
  • Pinterest: For content sharing and discovery

7.3 Marketing and Analytics Tools

We may use additional third-party tools that set cookies:

  • Mailchimp: For email marketing and automation
  • Hotjar: For user experience analysis
  • Customer.io: For customer engagement tracking

8. Data Protection and Privacy

8.1 Data Minimization

We only collect and process cookie data that is necessary for the specified purposes. We do not collect more information than needed.

8.2 Data Security

We implement appropriate security measures to protect cookie data, including:

  • Encryption of sensitive cookie data
  • Secure transmission protocols (HTTPS)
  • Regular security audits and updates
  • Access controls and authentication

8.3 Data Retention

We retain cookie data only for as long as necessary to fulfill the purposes for which it was collected. Retention periods vary by cookie type and purpose.

9. International Data Transfers

Some of our third-party service providers may transfer and process cookie data outside of Canada. When this occurs, we ensure:

  • Adequate protection measures are in place
  • Compliance with applicable data protection laws
  • Contractual safeguards with service providers
  • User rights and freedoms are protected

10. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children through cookies. If you believe a child has provided information through our cookies, please contact us immediately.

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

  • Update the "Last Updated" date
  • Notify users through email or website notice
  • Request renewed consent when required
  • Provide a summary of key changes

12. Your Rights

Under Canadian privacy law, you have the following rights regarding cookies and personal data:

  • Right to Information: Know what cookies we use and why
  • Right to Access: Request information about cookie data we've collected
  • Right to Correction: Request correction of inaccurate data
  • Right to Withdrawal: Withdraw consent for non-essential cookies
  • Right to Complaint: File complaints with privacy authorities

13. Cookie Preference Center

You can manage your cookie preferences using our cookie preference center, which allows you to:

  • View detailed information about each cookie category
  • Enable or disable specific types of cookies
  • Save your preferences for future visits
  • Update your choices at any time

14. Contact Information

If you have any questions or concerns about our use of cookies, please contact us:

Pure Essence Naturals

Data Protection Officer

1425 René-Lévesque Blvd W, Suite 302
Montreal, QC H3G 1T7
Canada

Email: [email protected]
Phone: +1 (514) 285-4567
Business Hours: Monday-Friday, 9:00 AM - 5:00 PM EST

15. Additional Resources

For more information about cookies and online privacy, you may find these resources helpful:

  • Office of the Privacy Commissioner of Canada
  • All About Cookies
  • Your Online Choices
  • Network Advertising Initiative

Effective Date: This Cookie Policy is effective as of December 15, 2024.

Governing Law: This Cookie Policy is governed by Canadian federal and provincial privacy laws.

Pure Essence Naturals

Crafting natural beauty products with love and care from the heart of Canada.

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1425 René-Lévesque Blvd W, Suite 302
Montreal, QC H3G 1T7

Phone: +1 (514) 285-4567

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